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9 comments

  • Sham Hoe Meng

    I once again confirm rely doesn't work on qoo10, it all stop when ask to take photo of I'd. Not only mobile version, PC version as well. PC version once you upload your ID pic, it say verifying then it goes blank and nothing happened after that, just stuck.

  • Marilyn Lim

    How do I cancel my account

  • Serina Anires Lim

    I've maid my payments of $88.78 this early morning via bank transfer to the provided UEN number but till now, the payment has not been reflected in my rely account, why so?

  • Serina Anires Lim

    I've made my payments of $88.78 this early morning via bank transfer to the provided UEN number but till now, the payment has not been reflected in my rely account, why so?

  • Serina Anires Lim

    I've maid my payments of $88.78 this early morning via bank transfer to the provided UEN number but till now, the payment has not been reflected in my rely account, why so?

  • Sng Boon Chye Steven

    Hi, I have make 2 payment to you all by paynow, 1 is $69.67 and 2 is $28.40. Why u still no update to my account???

  • Nurul Leto

    I thought i was the only one facing this same problem!

    Instalments via Rely is really cannot 'rely' on, better with Hoolah.

    Tried to buy a cheaper item at Qoo10 and was disappointed to know that no one updated me with regards to my order when it states '1 working day'.

    Logged into Rely and check the status and it indicates 'upload documents', which i couldn't click on anything and a messages pop up indicating that someone will contact me via email or sms.

    And here's another thing, i have to CONTINOUSLY log in to rely to check on my status. When I clicked another option, i got logged out and i have to relogin.

    Means to say.. You cannot rely on Rely on your future purchases. 

    I'm sticking to Hoolah. No wonder they have much option than you do. 

  • Shiqun Xu

    I have made a payment on 14Aug and sent a mail to rely customer service and informed the payment is made (request # 5145). However today (19aug) my account is still showing o/s payment. Could you pls follow up asap? I don't want to be charged for late payment as tmr 20aug is the payment due date. And can you cancel my account after you confirm my payment? It is really not reliable and we could be charged for late payment for no reason

  • lingadrian11

    Hi, my payment was make on 17/08 by FAST transfer but till now still not reflected and show late payment. Please advise. I had email with proof of payment last evening and is still awaiting for response. Have to think twice before using rely again.

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