I wish to return my entire purchase

For order placed via Rely's online store
You should contact us to request for the return. We will assist you with the return as per the store's returns policy. Once the refund is processed by the store, we will update your Rely Account and refund any payments you have made to us.

For order placed at our partner's store
Returns are subject to the store’s returns policy and all goods should be returned as usual. You should contact the store that bought the goods to arrange the return and ensure the goods are sent back.

Once the refund is processed by the store, we will update your Rely Account and refund any payments you have made to us.