We understand that life can be unpredictable at times and can lead to financial hardships. It is important that you get in touch to let us know as soon as possible. Please reach out to our team via chat, email or our social media channels and we will begin to provide the necessary support.
Here are some useful tips.
- Keep us updated of your situation, this enables us to give you the necessary support
- We will do our best to help you out, so be honest with your current situation
- Sometimes you might need a helping hand. We are able to refer you to counselling centres that are well equipped to guide you through this period.
- Don't wait till your payments are severely overdue before reaching out. Reaching out early enables us to help you. (e.g limit your late fees to ease your burden)