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  1. Rely Malaysia
  2. General (MY)

General (MY)

About Rely

  • What is Rely?
  • Who can use Rely?
  • I want to shop! - How do I sign up?
  • Is there any fees to get a Rely account?
  • Where can I buy with Rely?
  • How long does it take to activate my account?
See all 7 articles

Rely PayLater

  • What is Rely PayLater?
  • Is there a limit to how much I can spend with Rely PayLater?
  • How do I use Rely PayLater?
  • Where can I shop with Rely PayLater?
  • What cards does Rely accept?
  • Is there a cost to use Rely PayLater?
See all 8 articles

Delivery, Returns and Refunds

  • I have not received my order or a wrong item was delivered. What should I do?
  • How do I return/refund an order?
  • Why am I still being charged when I have returned the order?
  • How do I report a problem with my purchase?

Payments

  • How do I pay for my order?
  • Can I pay early?
  • Why have I been charged a late fee?
  • My payment was not updated. What happened?
  • What happens if my card is lost/stolen?
  • Something happened in my life and I am unable to make payment, what can I do?

Managing my Account

  • Why was my transaction declined?
  • Am I charged for adding my debit/credit card to my Rely account?
  • Where can I review my account and purchases?
  • My account has been suspended

Contact Us

  • How to contact Rely via email?
  • How to contact Rely via Live Chat?
Rely Malaysia
English (US)